Category: Uncategorized
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CUSTOMER SUPPORT IN SHOPPING CENTRES · Askly Case Study AI support for shopping centres is solving one of retail’s most persistent problems: visitors who expect a fast answer in their own language, at any hour. Ülemiste Centre and T1 Tallinn — two of Tallinn’s largest shopping centres — faced a constant flow of questions across…
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CUSTOMER SUPPORT IN HOSPITALITY · Askly Case Study AI customer support for hotels transforms the guest experience — and Wagenküll Castle & Resort proves how fast the impact shows up. The best hotel experience starts long before check-in. After bringing in Askly, 91% of all guest questions are now handled automatically — around the clock,…
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CUSTOMER SUPPORT IN AUTO PARTS · Askly Case Study AI customer support for auto parts businesses is no longer a nice-to-have — when your buyers speak 100 different languages and need a specific component fast, it is the difference between a closed deal and a lost one. BusTruckParts, one of the world’s largest suppliers of…
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CUSTOMER SUPPORT IN TECHNOLOGY · Askly Case Study AI support for tech retail demands a higher standard — and so do Apple customers. C&C Estonia, an Apple Premium Partner, is a business where customer expectations arrive at the door already set high. Under Rainer Ross, the team held one clear principle: a customer should never…
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CUSTOMER SUPPORT IN E-COMMERCE · Askly Case Study AI customer support for e-commerce is no longer a future promise — it is already running inside Estonia’s leading electronics retailer. Klick Eesti AS replaced Zendesk with Askly and transformed its entire e-commerce customer support operation. Today, 80% of all customer communication happens via Askly chat —…
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CUSTOMER SUPPORT IN HEALTHCARE · Askly Case Study · 2025 AI customer support in healthcare is proving to be the missing piece for providers struggling with patient communication — and Confido’s results show exactly why. Healthcare providers face a quiet crisis: websites packed with information, yet patients still can’t find answers fast enough. Confido, one…